Welcome to www.family-match.org ("Family-Match"), a service operated by Adoption-Share, Inc., a 501(c)(3) nonprofit organization. These Terms of Service ("Terms") apply to all users of Family-Match, including:

• (1) Families registering as prospective adoptive or foster parents;
• (2) Credentialed workers in the child welfare space, including licensing and/or child-placing agencies using the platform in their professional capacity; and
• (3) Recruitment Partners using branded Family-Match portals to recruit families.

By accessing or using Family-Match, you agree to be bound by these Terms and the Privacy Policy.
Family-Match is a decision-support platform that uses behavioral science to improve placement stability by helping caseworkers identify compatible matches between children in foster care and prospective adoptive or foster families. It is designed to:

• Assist agencies with recruitment and licensing of families.
• Support matching decisions between children and families based on relational compatibility.
• Improve long-term placement outcomes through data-informed tools.

Your use of Family-Match is governed by our Privacy Policy, which details how we collect, use, protect, and retain your data. In summary:

• Personally identifiable information is securely stored and only shared as needed to support recruitment and matching decisions.
• No personal identifiers are used in any research outputs or shared with unauthorized parties.
• We retain anonymized data to improve the tool and evaluate outcomes over time.

Family-Match functions as a Data Processor for all personal information it handles. All data input into the Family-Match platform by families, agencies, and state partners remains the sole property and responsibility of those parties, who determine the purposes and means of its use. Family-Match processes this data only on their behalf, with their consent, strictly for the purpose of providing, maintaining, supporting, and improving the recruitment and matching services as specified in each licensing agreement and terms of service.
Any analysis, research, or system improvements carried out by Family-Match are performed solely to enhance the licensed service and remain within the scope of its role as a processor, not for any independent commercial purpose. Family-Match only processes personal data to deliver and improve its services for clients, never for its own separate purposes. Family-Match is part of an IRB-approved research study aimed at improving child-family matching outcomes. Your use of Family-Match acts as your consent to participate in this study.
Key details:

• Participation is voluntary and may be withdrawn at any time.
• The study involves no physical risk and consists of completing assessments online.
• Anonymized data may be retained for algorithm refinement and research, with no identifiers attached.

For questions or complaints about the research:

• Study Contact: Thea Ramirez (thea@adoption-share.com)
• IRB Contact: IntegReview IRB, 3001 S. Lamar Blvd., Suite 210, Austin, TX 78704; integreview@integreview.com

Clicking "I Agree" at registration indicates your informed consent. Families using Family-Match agree to:

• Provide accurate and complete information during registration and follow-up assessments.
• Maintain confidentiality and not share access credentials.
• Respond to outreach from agencies and participate in matching conversations when contacted.
• Understand that participation in Family-Match does not guarantee recruitment, approval, a match, a foster or adoption placement or adoption.

Family-Match reserves the right to:

• Remove accounts that include misleading or incomplete information.
• Decline participation if terms are violated or misrepresentation occurs.

Workers using Family-Match through a licensed agency agree to:

• Use Family-Match tools in accordance with training and best practices.
• Input accurate, non-identifying information on children and families for matching.
• Use Reasonable Efforts to complete outcome assessments at 1, 3, 6, and 12 months post-placement.
• Maintain confidentiality and follow applicable privacy laws

Use of Family-Match by agency personnel ("Workers") is only permitted if their employing agency has entered into a valid, executed agreement with Adoption-Share, Inc. governing the agency’s use of the Family-Match platform. No agency user accounts will be created, activated, or maintained unless the agency’s legal entity has provided authorization and accepted the licensing terms on behalf of its staff. All agency users must operate within the scope of that agreement.
Agencies may not:

• Share system access with unauthorized users.
• Publish Family-Match assessment results without prior approval.
• Reuse Family-Match content for marketing without consent.

Organizations or individuals who use Family-Match as Recruitment Partners—to onboard, engage, or refer families using a branded version of the Family-Match inquiry process—agree to the following:

• Agency Agreement Required: A valid agreement between the recruitment organization and Adoption-Share must be in place before access is granted.
• Purpose-Limited Use: Recruitment Partners may use only the tools and views provided under their licensed configuration. Access is limited to functionality related to family recruitment and onboarding.
• No Placement Authority: Recruitment Partners may not make promises or representations to families regarding licensing, placements, or final match decisions. Those activities are solely the responsibility of licensed child-placing agencies.
• Data Governance: Family data submitted through branded portals is governed by the Family-Match Privacy Policy and will only be shared with authorized agencies.
  Recruitment Partners may not export, retain, sell, or use this data for external purposes unless expressly permitted by you in writing.
• Brand Use: All branding or co-branding use of the Family-Match name or portal must be pre-approved by Adoption-Share and used solely for mission-aligned recruitment efforts.

Recruitment Partners acknowledge that they are not authorized to access confidential case data, family assessments, beyond their scope of access. Family-Match, (also referred to as Faster Families Highway) including all associated software, design, logos, and content, is the property of Adoption-Share and protected by U.S. intellectual property law. You may not reverse-engineer, reproduce, sell, or otherwise misuse the platform.
You receive a non-exclusive, limited license to use Family-Match solely for its intended purpose. Family-Match is provided "as is." We disclaim any warranties—express or implied—including fitness for a particular purpose. Adoption-Share is not liable for:

• Inaccurate data input by users.
• Failure to achieve placement.
• Delays or disruptions in platform availability.
• Any incidental or consequential damages arising from your use of the platform.

Our total liability is limited to $1,000. All disputes will be resolved through binding arbitration under the Federal Arbitration Act. You agree to waive class action claims and pursue disputes only in your individual capacity. Family-Match reserves the right to suspend or terminate access at any time for violations of these Terms or misuse of the platform. These Terms are governed by the laws of the State of Georgia. Any disputes shall be resolved in Glynn County, Georgia, unless otherwise required by law. Adoption-Share may update these Terms at any time. Continued use of Family-Match constitutes acceptance of any revised Terms. We encourage you to review these Terms Mailing Address:
Family-Match (Adoption-Share, Inc.)
P.O. Box 1532
Brunswick, Georgia 31521
Email: support@adoption-share.com